To France :
The pick-up point delivery will take place within 3 to 5 business days and will be offered,
Home delivery will take place within 2 to 3 business days and will be charged €5.00,
Express delivery will take place within 1 business day and will be charged 15,00€.
Towards Europe & OM :
Home delivery will take place within 2 to 4 business days and will be charged €5.00,
Express delivery will take place within 1 to 3 business days and will be charged €15.00.
To the World :
• Home delivery will take place within 4 to 6 business days and will be charged €20.00.
Delivery at pick up point :
After completing your order, you will have the choice between a list of pick-up points near your home address. From the moment of delivery, you will have ten (10) working days to pick up your parcel by presenting an ID.
Home Delivery :
Your package will be delivered within 2-3 business days. In case of absence, a notice of passage is left in the mailbox to choose between a new delivery attempt or a pick up delivery.
Track your order :
You can track your order in your customer account. You will also receive follow-up emails until delivery.
Charge, Customs and Taxes :
No additional taxes are payable for orders placed in the European Union. For the rest of the world and overseas, taxes may apply depending on customs policies.
We will struggle to deliver to you the product/s shown on the Shipping Confirmation before the time indicated on the same Shipping Confirmation or, if no date is indicated, within the indicative time given when choosing the mode of delivery, and, in any case, within a maximum of thirty (30) days from the date of Order Confirmation. However, delays may occur in the event of unforeseen circumstances or for reasons related to the place of delivery.
For the purposes of these Terms, the “delivery” will be considered to have been made, or the order will be considered to have been “delivered”, at the time you or a third party you designate is in physical possession of the Products, which will be evidenced by the signature of the acknowledgement of receipt of the order at the delivery address you have indicated to us.
Pre-ordered products placed online on the Internet page as “Pre-order” may be subject to longer delivery times than other orders. These delivery times will be mentioned on the website. Orders containing both standard and pre-ordered products (“Mixed Orders”) can be delivered separately and at different times. As soon as the Preordered products have been prepared, we will inform you of their shipment by sending a Shipping Confirmation.
You have the right to withdraw from the contract within fourteen (14) days from the date on which you or a third party other than the carrier you have designated comes into physical possession of the goods without a reason. In the event of Mixed Orders, the withdrawal period expires after fourteen (14) days from the date on which you or a third party other than the carrier you have designated comes into physical possession of the last product ordered.The foregoing provisions are without prejudice to the contractual right of withdrawal of thirty (30) days from the date of Confirmation of Dispatch which you have for each of the products that may be delivered separately in the event of Mixed Orders. If you purchase a Preordered Product, all provisions of these Terms will also apply to you.
The prices displayed on our website include VAT but exclude shipping costs, which will be added to the total amount to be paid.